Rockwood Help Desk
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814-926-4688 [Extension 1121]
Knowledge base
General
FAQ
3
How do I enable and disable Wi-Fi?
How to change Screen Lockout time
I'm leaving the school how do I get all my data?
Getting Started
9
General Troubleshooting
PowerPoint -- Disable/Enable Presenter View
Student Passwords
Basics of VLC player
Troubleshoot Laptop Battery issues
View all 9
Office 365
1
How to Login to Microsoft SSO (Office 365)
Email
8
How to add a Gmail account to your iPhone or iPad
How to remove an email account on an iPad/iPhone
How do I add a second Google account to my Android device?
How to add/remove an email account on an Android
How to search your Gmail for emails
View all 8
Powerschool
1
How to sign in to Powerschool for Students/Parents
Chrome
6
How to change the printer in Chrome
How to save as PDF using Chrome.
Sign into Google Chrome
Manage and view saved passwords in Chrome
Clear Browser Cache and cookies
View all 6
Cloud Drive File Storage
9
How to use Google Drive
Recover Deleted file from Google Drive
Google Drive Sharing Documents and folders (Web version Google Drive)
Google Drive Sharing Documents and folders (Local Google Drive)
Adding File/Folder to my Google Drive when shared
View all 9
Chromebooks
3
How to Log out of your Chromebook
How to Sign in to a Chromebook
How to check your email on a Chromebook
Printing
1
When having issues with printing please check your default printer
Building Equipment
2
How to use the door lock system
How to use the hotspot to update your card
Smartboards
9
How to Orient / Calibrate Your Smart Board correctly
General troubleshooting for Smartboards
DVD will not play
ELMO Document Camera
Aver Document Camera
View all 9
Parents
Powerschool
4
Creating a Parent Account
Login Not working / Forgot Password
Powerschool Links
Add Another Child to My PowerSchool Account
SchoolMessenger
3
Manage contact preferences
Receive Texts From SchoolMessenger
SchoolMessenger Mobile Links
PayForIt
2
PayForIt Links
How to sign up for PayForIt
Faculty
FAQ
3
When you have a long term sub coming in
Not getting emails
I'm a long term sub what do I do?
Getting Started
12
IEP writer needs popups enabled
How To Change your School Password - Faculty
Set your default printer (Faculty ONLY)
Set up Google Classroom in a few easy steps
Signing Into Chrome Browser
View all 12
Powerschool
6
How to Recalculate Final Grades
Helping a Parent with PowerSchool login
Changing a Parent's Email/Password
Add another student to a parent account
Create E,S,U assignment and Quarter Grade
View all 6
Email
2
How to Import Kerio Calendar into Google Calendar
How to Import Kerio Contacts into Google Contacts
Google Classroom
3
Transferring scores from Google Classroom to Powerschool
Youtube Restrictions/Alowed Videos
This is how I set up my Google Classroom for remote learning (5 tips)
Website / Class Pages
1
How to manage Class Pages
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