Rockwood Help Desk

FAQ 3

• How do I enable and disable Wi-Fi?
• How to change Screen Lockout time
• I'm leaving the school how do I get all my data?

Getting Started 9

• General Troubleshooting
• PowerPoint -- Disable/Enable Presenter View
• Student Passwords
• Basics of VLC player
• Troubleshoot Laptop Battery issues

View all 9

Office 365 1

• How to Login to Microsoft SSO (Office 365)

Email 8

• How to add a Gmail account to your iPhone or iPad
• How to remove an email account on an iPad/iPhone
• How do I add a second Google account to my Android device?
• How to add/remove an email account on an Android
• How to search your Gmail for emails

View all 8

Powerschool 1

• How to sign in to Powerschool for Students/Parents

Chrome 6

• How to change the printer in Chrome
• How to save as PDF using Chrome.
• Sign into Google Chrome
• Manage and view saved passwords in Chrome
• Clear Browser Cache and cookies

View all 6

Cloud Drive File Storage 9

• How to use Google Drive
• Recover Deleted file from Google Drive
• Google Drive Sharing Documents and folders (Web version Google Drive)
• Google Drive Sharing Documents and folders (Local Google Drive)
• Adding File/Folder to my Google Drive when shared

View all 9

Chromebooks 3

• How to Log out of your Chromebook
• How to Sign in to a Chromebook
• How to check your email on a Chromebook

Printing 1

• When having issues with printing please check your default printer

Building Equipment 2

• How to use the door lock system
• How to use the hotspot to update your card

Smartboards 9

• How to Orient / Calibrate Your Smart Board correctly
• General troubleshooting for Smartboards
• DVD will not play
• ELMO Document Camera
• Aver Document Camera

View all 9

Powerschool 4

• Creating a Parent Account
• Login Not working / Forgot Password
• Powerschool Links
• Add Another Child to My PowerSchool Account

SchoolMessenger 3

• Manage contact preferences
• Receive Texts From SchoolMessenger
• SchoolMessenger Mobile Links

PayForIt 2

• PayForIt Links
• How to sign up for PayForIt

FAQ 3

• When you have a long term sub coming in
• Not getting emails
• I'm a long term sub what do I do?

Getting Started 12

• IEP writer needs popups enabled
• How To Change your School Password - Faculty
• Set your default printer (Faculty ONLY)
• Set up Google Classroom in a few easy steps
• Signing Into Chrome Browser

View all 12

Powerschool 6

• How to Recalculate Final Grades
• Helping a Parent with PowerSchool login
• Changing a Parent's Email/Password
• Add another student to a parent account
• Create E,S,U assignment and Quarter Grade

View all 6

Email 2

• How to Import Kerio Calendar into Google Calendar
• How to Import Kerio Contacts into Google Contacts

Google Classroom 3

• Transferring scores from Google Classroom to Powerschool
• Youtube Restrictions/Alowed Videos
• This is how I set up my Google Classroom for remote learning (5 tips)

Website / Class Pages 1

• How to manage Class Pages